Plumbing Service Technician

Job Summary

Company
Steg Plumbing

Location
Indianapolis, IN; Clermont, IN; Speedway, IN

Employment Term and Type
Regular / Full time

Salary and Benefits
Pay is based on experience

Required Education
Valid Apprentice License

Required Experience
Minimum 1 year experience as a plumbing service technician

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

  • Organization of materials and tools to provide a safe and efficient work environment. Ensure truck stock is properly maintained and needs are effectively communicated to prevent unnecessary return trips.
  • Deliver exceptional customer service to ensure customer satisfaction and to develop customer rapport and long-term customer relationships.
  • Understand and practice the principles of code compliant plumbing systems.
  • Perform advanced and more complex service diagnostics and repairs on residential plumbing equipment. Install fixtures and appliances. Basic understanding of sanitary and clear water sump systems.
  • Calculate charges for service provided and ensure collection of money at the time of service.
  • Perform sales of plumbing equipment and Customer Maintenance Agreements.
  • Gather site specific information for Customer Service Representatives and Project Managers to prepare quotes.
  • Understands basic job phases and can work independently without direct supervision or direction.
  • Responsible for completing jobsite documentation both electronically and on paper.
  • Knowledge and experience in the use of hand and power tools, and power equipment, including the use of a multi-meter, Combustion Analyzer, and other diagnostic and test equipment.
  • Knowledge of private well and POWTS systems, hot water heating systems.
  • Understand, demonstrate, and support the Steg Plumbing Safety Culture through compliance of Steg Plumbing Safety policies and practices. Actively engaged in ensuring jobsite conditions are safe for Steg Plumbing, LLC. employees, homeowners, and external subcontractors.
  • Actively participate in the on-call service rotation and be adaptable to the work schedule.

 

SKILLS AND QUALIFICATIONS

  • Ability to effectively follow and give directions
  • Ability to effectively communicate with field and office personnel
  • Ability to multi-task and make important decisions
  • Reliable, self-motivated, and punctual

 

PHYSICAL REQUIREMENTS

  • Able to work in various outside weather conditions
  • Able to work in all environments including confined spaces, roof tops, etc.
  • Able to lift over 50 pounds
  • Flexibility to work on-call rotation

 

EXPERIENCE/LICENSING/REGISTRATION/CERTIFICATIONS

  • Current valid driver’s license with a good driving record
  • Current Journeyman License
  • 3+ years of experience in Plumbing service, repairs and/or maintenance

WHO WE ARE:

Steg Plumbing is proud to be serving the area for all residential new construction and service Plumbing needs for 30 years strong! As a family company, we have a different perspective and strive to provide a new level of service to all our clients and team members because they are our friends, family, and neighbors. Our mission is to treat co-workers, customers, and partners as family! Our vision is to be the company most revered by its people, customers, partners, and communities.

WHY WORK HERE:

Career Advancement – We are growing rapidly, and we promote from within. Excellence – We strive to be the best at everything we do, and we take great pride in the quality of our work. Family – We are a family-oriented company with a culture of compassion and safe work practices. Forward Thinking – We embrace change and there are no limits to what we can achieve together. Giving Back – We positively impact our industry and the communities we live and work in. Work Hard, Play Hard – We promote a work environment in which lasting friendships are created and hard work and fun go hand in hand.

BENEFITS:

Major Medical and Dental Insurance; Voluntary Short-Term Disability Insurance; Long-Term Disability Insurance; Vision Insurance; Group Life Insurance; Voluntary Group Life Insurance; Flexible Spending Accounts; Holiday Pay; Paid Time Off; Retirement/Savings Plan (401K) with Employer Match; Employee Purchases and Discounts.

Equal Opportunity Employer Steg Plumbing, LLC. is an Equal Opportunity Employer. Steg Plumbing, LLC. does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex, sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service, or any other legally protected status.

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